A career in People & Culture (our combined HR and L&D teams), will provide you with the opportunity to contribute to the success of our people and continuously improve the PwC experience, by supporting and delivering on our Operational Strategy and the firm’s Digital Strategy, with a particular focus on technology, analytics and reporting, and process improvement through automation.
As a part of our People Technology and Insights (PT&I) Team, you will help deliver PwC initiatives and execute business goals set by leadership. This is a central role in our ongoing transformation objectives. It is essential to the operation of our learning infrastructure and risk compliance.
The L&D System Coordinator serves as the functional owner of the firm’s Learning Management Systems (Cornerstone and Growth Centre), providing direct support to systems administrators and learners across the Irish firm. The role also manages the creation and deployment of eLearning modules, many of which are mandatory under our quality and risk frameworks.
You will be supporting the wider PwC People & Culture team and the business in the use of our people systems, continuously improving our learners’ experience and outcomes. This is a 12 month fixed term contract. As an Associate you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Explore PwC careers and PwC jobs in Ireland. This role offers an excellent opportunity in L&D jobs, specifically as a Learning Management System (LMS) Coordinator.

Eligibility / Qualification Required:

• Experience and Skills:
  • Strong hands-on experience with Cornerstone Learn and L&D administration is essential.
  • Minimum 2-3 years experience in a similar role.
  • Proficient in system management, troubleshooting, and data handling.
  • Proficient in Excel (Power BI is a plus).
  • Competent in delivering training to LMS administrators on system functionalities.
  • Familiarity with developing online learning content.
  • Knowledge of GDPR and handling sensitive data responsibly.
  • Detail-oriented with strong decision-making and problem-solving skills.
  • Organised, adaptable, and able to manage shifting priorities.
  • Strong communicator, both verbally and in writing.
  • Self-driven, collaborative, and open to mentoring and growth.
  • Project management certification is a plus.
• Responsibilities include but are not limited to:
  • Systems:
    • Serve as the primary expert and power user of the firm's LMS (Cornerstone Learn).
    • Support the firm’s L&D administrators in LMS operations including training when required.
    • Diagnose and resolve technical issues by working closely with LMS administrators, end-users, and the PwC Global Service Desk.
    • Perform system administration tasks such as managing user records and data quality.
    • Support of other people related systems where relevant.
  • Learning Module Development:
    • Advise and collaborate with business teams to understand and define their online training module requirements.
    • Develop and oversee the creation of online learning modules using Articulate Rise.
  • Data:
    • Support technology risk evaluations for relevant tools as required.
    • System data extraction & transformation as required.
    • Participate in broader HR and L&D system projects to contribute toward long-term strategic objectives in people technology.
• Education:
  • Degrees/Field of Study required: Not specified.
  • Degrees/Field of Study preferred: Not specified.
• Certifications:
  • Project management certification is a plus.
• Skills:
  • Required Skills: Accepting Feedback, Active Listening, Adult Learning Theories, Career Training, Communication, Content Curation, Content Strategy, Contract Management, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions, Financial Management, Group Facilitation, Inclusion, Instructional Design (ID). (Note: The original text indicates '+ 26 more' skills not explicitly listed).
  • Optional Skills: Not specified.
• Desired Languages: Not specified.
• Travel Requirements: Not Specified.
• Available for Work Visa Sponsorship? No.
• Government Clearance Required? No.

How to Apply:

The text does not explicitly provide instructions on how to submit an application (e.g., email address, online portal, or physical address). However, for information regarding reasonable accommodations for individuals with disabilities to participate in the job application or interview process, please email PwC for more information. No specific email address for general applications is provided.

General Conditions:

• PwC Ireland aims to inspire and empower its people to change the world, encouraging collaboration and innovation to create powerful solutions and positive impact.
• The firm offers a competitive compensation package, inclusive employee benefits, and flexibility programs to support wellbeing. More details can be found at Life@PwC.
• PwC is an equal opportunity employer valuing diversity, and does not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. PwC has signed up for the Business in the Community Elevate Pledge.
• Further information about PwC's culture of belonging and inclusive programmes, initiatives, and employee resource groups is available at www.pwc.ie.
• Applicants are encouraged to apply even if they do not match all listed requirements exactly, as PwC encourages diverse applicants.
• Reasonable accommodation will be provided for individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. For more information regarding accommodations, please email PwC.

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