At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
Those in Salesforce service at PwC will specialise in providing consulting services for Salesforce applications related to customer service and support. You will analyse client requirements, implement software solutions, and provide training and support for seamless integration and utilisation of Salesforce service applications. Working in this area, you will enable clients to optimise their customer service processes, enhance customer satisfaction, and achieve their strategic objectives.
As a Salesforce Marketing Cloud Developer, you will be responsible for building and implementing marketing automation solutions using the Salesforce Marketing Cloud platform. Also, design, develop, and deploy email campaigns, customer journeys, and integrations, leveraging tools like AMPscript , SQL, JavaScript , and Journey Builder to enhance customer engagement and personalization .
Eligibility / Qualification Required:
Job Qualifications:
- Proficiency in Salesforce Marketing Cloud tools: Email Studio, Journey Builder, Automation Studio, Mobile Studio.
- Strong understanding of AMPscript , SQL, and SSJS for custom development.
- Experience with HTML, CSS, and JavaScript for email template development.
- Knowledge of API integrations and data management.
- Experience with Salesforce CRM and other marketing technologies is a plus.
- Experience with Salesforce Data Cloud & Agentforce
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
Preferred Skills:
- 3+ years of hands-on experience with Salesforce Marketing Cloud (SFMC), including campaign development and automation.
- Minimum 2 years of experience specifically as a Salesforce Marketing Cloud Developer.
- Working knowledge of Salesforce development (Apex, Visualforce, Lightning Components) is a plus.
- Min 2 Salesforce Certifications in (MC Email Specialist, MC Administrator, MC Developer)
- Additional certifications such as Salesforce Data Cloud Consultant / Agentforce Specialist are considered a plus.
- Knowledge of Marketing Cloud Growth and Advanced Editions are considered a plus.
Education:
- Degrees/Field of Study required: Not specified
- Degrees/Field of Study preferred: Not specified
Certifications:
- Min 2 Salesforce Certifications in (MC Email Specialist, MC Administrator, MC Developer) required.
- Additional certifications such as Salesforce Data Cloud Consultant / Agentforce Specialist are considered a plus.
Required Skills:
- Accepting Feedback
- Active Listening
- Analytical Thinking
- Business Value Optimization
- Communication
- Continuous Process Improvement
- Creativity
- Customer Needs Analysis
- Database Scalability
- Design System Solutions
- Embracing Change
- Emotional Regulation
- Empathy
- Functional Requirements
- Inclusion
- Information Technology Applications
- Integration Support
- Intellectual Curiosity
- IT Service Management (ITSM)
- Leading Design Workshops
- Learning Agility
- Optimism
- Process Improvement
- Process Redesign
Optional Skills:
{+ 22 more} (additional optional skills not explicitly listed)
Desired Languages:
Not Specified
How to Apply:
Application method and required documents are not specified in the provided text.
General Conditions:
General conditions are not specified in the provided text.
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