Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Senior Associate Job Description & Summary We are looking for a Software Engineer – Application Support to join our team. This role is primarily focused on supporting and maintaining the API integration layer and backend systems, with the flexibility to contribute to software development activities when needed. The ideal candidate will have strong analytical skills, a solid software engineering foundation, and the ability to collaborate across teams to resolve complex issues.
Key Responsibilities:

• Analyze and understand Solution Designs to ensure applications are functioning as intended.
• Investigate and interpret application logs to identify root causes of issues.
• Classify and route errors appropriately: Escalate issues to the responsible teams, as needed.
• Communicate effectively with stakeholders, following established guidelines.
• Support development tasks when needed, contributing to scalable and maintainable solutions.

Eligibility / Qualification Required:

• Education:
  • Bachelor’s or higher degree in Computer Science, Software Engineering, or a related field.
  • University Degree in a relevant field.
  • A Software Engineering Diploma or Master’s degree is a plus.
  • Degrees/Field of Study required: Not specified.
  • Degrees/Field of Study preferred: Not specified.
  • Certifications: Not specified.
• Experience:
  • 4+ years of experience in building and maintaining reliable, scalable services/platforms.
  • Previous experience working in Agile teams (is a plus).
  • Experience in consulting or working within multinational environments.
• Technical Skills:
  • Ability to understand and work with Solution Designs and technical documentation.
  • Advanced technical understanding of APIs, Microservices, Logging, and Error Handling.
  • Strong problem-solving, analytical and troubleshooting skills.
  • Strong communication skills.
  • Strong understanding of OOP and SOLID principles.
  • Proven coding experience using one of: C#, Java, Python or Node (is a must).
  • Proficiency in SQL databases (is a must).
  • Familiarity of No-SQL databases (is a plus).
  • Familiarity with cloud providers (Azure, AWS or GCP).
  • Familiarity with message brokers and queues (e.g., Kafka, RabbitMQ).
  • Familiarity with front-end technologies (JavaScript, Angular, React).
  • Exposure to code quality tools (e.g., SonarQube).
• Additional Skills/Competencies:
  • Acceptance Test Driven Development (ATDD)
  • Accepting Feedback
  • Active Listening
  • Analytical Thinking
  • Android
  • API Management
  • Appian (Platform)
  • Application Development
  • Application Frameworks
  • Application Lifecycle Management
  • Application Software
  • Business Process Improvement
  • Business Process Management (BPM)
  • Business Requirements Analysis
  • C#.NET
  • C++ Programming Language
  • Client Management
  • Code Review
  • Coding Standards
  • Communication
  • Computer Engineering
  • Computer Science
  • Continuous Integration/Continuous Delivery (CI/CD)
  • Creativity
• Other Requirements:
  • Travel Requirements: 0%
  • Available for Work Visa Sponsorship? No
  • Government Clearance Required? No

How to Apply:

No specific application instructions were provided in the job description.

General Conditions:

No specific general conditions were provided in the job description.
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